Shipping

General information

  • We ship all orders through USPS (www.usps.com).  
  • The responsibility for the purchased goods passes to you upon receiving the package. Note that if you are not the receiver –for example in case of gifts- the person receiving the package takes responsibility for the purchased goods. We encourage you to read our policy concerning returns and guarantees.
  • We are unable to redirect shippings once orders have been dispatched.
  • A tracking code is included into your order confirmation.
  • Should you have any other questions concerning your delivery then send us an email at usa@mcalsonline.com . Be sure to include your order n° and personal information, as such you’ll enable us to process your request efficiently.

Shipping timeframe

  • Your orders are processed and dispatched between Monday and Friday, excluding Holidays. We are committed to process your orders within the smallest time frame possible (max. 72 hours excluding weekends).
  • McAlson-usa cannot be held responsible for any delays due to payment controls or customs requirements.
  • Standard delivery times set forth by USPS :

Region/country

Delivery time frame

USA + Canada

 1-3 business days

 

* Note that these are guidelines only and start from the moment of dispatch from our warehouse.

Shipping costs

  • All prices set forth on the site are valid in each country the site operates.
  • Our prices exclude: import rights, tariffs, taxes and any other custom or import related costs, which are at your discretion.
  • Free shipping on all domestic orders.

If you have any questions do not hesitate to contact us trough usa@mcalsonline.com